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西文图书1.Services marketing : people, technology, strategy = 服务营销 : 人员、技术与策略 / 4th ed. F713.5/LCH:2/(4)
馆藏复本:2
可借复本:0 Christopher Lovelock.
清华大学出版社, 2001.
(0) 馆藏 -
西文图书2.The helping relationship : process and skills / 3th ed. D57/BLM/(3)
馆藏复本:1
可借复本:0 Lawrence M. Brammer, Ginger MacDonald.
Allyn and Bacon, c1973.
(0) 馆藏 -
西文图书3.Services marketing / 6th ed., 英文改编版. F719.0/LCH:2/(6)
馆藏复本:2
可借复本:2 Christopher Lovelock, Jochen Wirtz = 服务营销 / 克里斯托弗·洛夫洛克, 约亨·沃茨著.
中国人民大学出版社, 2011.
(0) 馆藏 -
西文图书4.Professional services : text and cases / F241.2/DLT
馆藏复本:3
可借复本:3 Thomas DeLong, Ashish Nanda.
McGraw-Hill/Irwin, c2003.
(0) 馆藏 -
西文图书5.The successful professional practice / C96/LRP
馆藏复本:1
可借复本:1 Robert P. Levoy.
Prentice-Hall, c1970, 15th printing
(0) 馆藏 -
西文图书6.Services marketing : text, cases & readings / F713.5/LCH
馆藏复本:1
可借复本:1 Christopher H. Lovelock.
Prentice-Hall, c1984.
(0) 馆藏