MARC状态：已编 文献类型：西文图书 浏览次数：80
- 题名/责任者:
- Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate.
- 出版发行项:
- New York : Wiley ; Van Nostrand Reinhold, c1995.
- ISBN:
- 0442018525 (Van Nostrand Reinhold) :
- ISBN:
- 0471286311 (Wiley : hbk.)
- 载体形态项:
- xviii, 290 p. ; 24 cm.
- 个人责任者:
- Heil, Gary, 1950-
- 附加个人名称:
- Parker, Tom, 1950-
- 附加个人名称:
- Tate, Rick.
- 论题主题:
- Consumer satisfaction.
- 论题主题:
- Leadership.
- 论题主题:
- Organizational change.
- 中图法分类号:
- F713.5
- 科图法分类号:
- 29.419
- 书目附注:
- Includes bibliographical references (p. 267-275) and index.
- 随书光盘:
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